All maintenance should be reported to your property manager, and ideally it should be in writing, so both you and the property manager have a record of it.
In situations of an emergency, please phone our office on (07) 3059 8600. If it is after hours, the answering machine will give you the contact number of the relevant tradespeople to contact.
These tradespeople are listed below:
PLUMBER – Pasfield Plumbing – 0434 122 098
ELECTRICIAN – Phased Electrical – 0422 220 470
GLASS REPAIRS – Springwood Glass – 0419 782 704
CARPET CLEANING – A Clean scene (07) 3801-4588
PEST CONTROL – Savige Pest Control – 3281 2800
CLEANING – Clarkeys maintenance – 0417 740 266
If you need further assistance you can try our staff members below:
JESSICA SUTHERLAND – 0451 373 465
ZISHAAN OMAR – 0412 237 860
Your lease agreement does not authorise you to do non-emergency repairs yourself. If you do so, the landlord is not obliged to reimburse you for the cost incurred. We ask that you use our tradespeople as they are trusted by our company to carry out necessary emergency repairs.
Emergency items are generally those that could cause injury to the tenant or damage to the property, and may include the below list: If one of the below occurs after our working hours you are allowed to call the above trades people and arrange repairs yourself up to the value of 2 weeks rent.