To ensure a smooth transition during the vacating process, we have taken the time to prepare the below important information to assist you.
GIVING NOTICE TO VACATE
Please ensure you have provided our office with the correct notice. Click Here to download the Notice of Intention to Leave form directly from the RTA website.
When giving notice it is important that you provide our office with your forwarding address. If you are unsure of your new forwarding address, we suggest that you provide a temporary address.
PAYMENT OF RENT
It is important that you continue to pay rent until the date of vacant possession. You cannot utilise your bond to offset rental payments. Failure to pay rent will be recorded on your file, which could jeopardise your ability to secure a rental property in the future.
REDIRECTION OF MAIL
It is important not to forget to redirect your mail. You can obtain these forms from Australia Post.
DISCONNECTION OF UTILITIES
Ensure that you disconnect or transfer all utilities to the property, including the telephone, Internet, electricity and gas (if applicable).
PROPERTIES WITH POOLS
If your property has a pool, please contact our office to discuss the date that you will be disconnecting the electricity to enable our office to make arrangements (if necessary) to re-connect the electricity to ensure that the pool filter system continues to operate.
Following vacant possession of the property, a member of our team will visit the property to carry out a final inspection to enable the bond to be refunded.
FINAL INSPECTION CLEANING GUIDE
To avoid cleaning charges and unnecessary deductions from your bond, Click Here to utilise our cleaning checklist.
Once we have conducted the final inspection we will be in a position to finalise the bond. It is important that all tenants who signed the original bond lodgement form are present to sign the bond refund form. Failure to have all signatures present will result in bond delays.
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